How to Evaluate a Software Partner
Most software evaluations are conducted on the least informative material available: a portfolio of finished work, a proposal written to win, and a demo built to impress. None of these predict the thi
Most software evaluations are conducted on the least informative material available: a portfolio of finished work, a proposal written to win, and a demo built to impress. None of these predict the thi
Every business that holds stock eventually discovers that the recorded quantity and the physical quantity do not match. The usual response is to count more often. Counting more often measures the prob
Billing software is chosen in a quiet room, with a salesperson demonstrating a clean transaction on good internet, and judged eighteen months later at seven in the evening with a queue and a customer
Walk into a busy café, bar, or retail counter at seven in the evening — the hour when the queue is longest and the staff have the least time to think — and watch what the business actually runs on. A